Level Two Support Package – Expert Automated Gate Assistance

Description

When basic troubleshooting isn’t enough, Level Two Support provides in-depth technical assistance to resolve complex gate system issues efficiently. With this package, you gain priority access to our experts, direct phone support, and continued ticket assistance for your ongoing issue.

What’s Included in Level Two Support?

✅ Advanced Troubleshooting & Diagnostics – Get expert guidance for electrical, mechanical, and access control issues.
✅ Phone Support – Speak directly with a technician to resolve your problem in real-time.
✅ Continued Ticket Assistance – Ongoing support beyond Level One until your issue is fully resolved.
✅ Priority Response Time – Your request moves to the front of the queue for faster resolutions.
✅ Remote Assistance (If Applicable) – Screen-sharing or remote access may be available for supported systems.
✅ Hardware & Parts Recommendations – Receive tailored advice on replacement parts, upgrades, and system optimizations.

Who Should Choose Level Two Support?

🔹 Gate owners experiencing recurring or complex issues
🔹 Installers and property managers needing expert insight
🔹 Builders and contractors requiring system compatibility guidance

💡 Start with Free Level One Support, and if you need further assistance, upgrading to Level Two ensures faster, expert-driven solutions.